2025 Report: Trends Shaping Supply Chains

THE STATE OF THE INDUSTRY REPORT

Distributors, manufacturers, and retailers are prioritizing supply chain resilience and adaptability. Blue Ridge’s annual State of the Industry Report: Trends Shaping 2025 highlights ongoing challenges in supply chain planning like fluctuating demand and logistical issues. We are observing a shift toward strategies that balance cost efficiency with high service levels.

What's Included:

Industry Trends: Identify the major trends impacting your industry, with actionable insights that you can use to benchmark your operations against industry standards.

Operational Specialties: Discover how different operations are adapting and evolving.

Challenges and Opportunities: Understand the primary challenges in inventory planning and forecasting, and how companies are addressing them.

Get the Report

Service Levels Only Matter If You Can Act on Them

Natalie Nawroz | Blogs | No Comments

Service levels are one of the most widely used metrics in supply chain planning. Nearly every planning system claims to improve them. But for many organizations, service levels remain a measurement,…

Why Supply Chains Are Hitting a Performance Plateau

Natalie Nawroz | Blogs | No Comments

Over the past several years, supply chain teams have increased investment in new technologies aimed at improving forecasting, visibility, and operational efficiency. Many organizations have expanded analytics capabilities, moved infrastructure…

Does Forecast Accuracy Actually Improve Financial Performance? The Real Story Isn’t About Better Predictions

Natalie Nawroz | Blogs | No Comments

Forecast accuracy has become one of the most talked about metrics in supply chain planning. Dashboards highlight it. Vendors promote it. Teams work hard to improve it. But there is…

Trusted by companies to optimize their global supply chain management:

Todd Rankin
Head of Channel & Partnerships

Todd is a go-to-market executive with 25 years of experience scaling internet- and SaaS-based companies as an active member of leadership teams. He is well-versed in building channel and partner programs from the ground up as part of an overall go-to-market and customer value creation strategy.

With 15 years in the supply chain industry, Todd has worked with leading SaaS companies in the risk management, logistics, supply chain, and procurement verticals, as well as with GSIs and specialized system integrators and consultants that support organizations ranging from the largest global enterprises to mid-market firms.

Prior to joining Blue Ridge, Todd held leadership roles at Alloy.ai, HICX, Project44, Convey, and Dsco.io (now Radium).

Todd lives in Salt Lake City, graduated from Hobart College, and has served on various nonprofit boards in Utah, including those focused on education and the arts.

David Howland
Chief Marketing Officer

David Howland is a marketing executive with over 25 years of experience building category leaders, accelerating revenue growth, and leading transformative teams. He specializes in crafting compelling narratives and driving scalable go-to-market strategies that fuel innovation and performance.

Previously, David served as CMO of Earnix, Questback, and Longview Solutions, where he helped SaaS companies expand market presence and performance through brand transformation and data-driven marketing. Earlier, he led Brand and Digital Marketing at Nasdaq, guiding its exceptional growth as the FinTech pioneer.

David holds an M.A. from the University of Oregon and a B.A. from the College of Wooster.

Matt Bordes
Chief Revenue Officer

With 18 years in enterprise SaaS software and the last 12 at Plex and Rockwell Automation, Matt honed his expertise in driving sales success and building high-performing teams. His deep understanding of ERP, MES, QMS, and Supply Chain in manufacturing has enabled him to create significant value for mid-market and enterprise organizations.

Prior to joining Blue Ridge, Matt served as Vice President of the Americas for Rockwell’s enterprise software business. His journey started in sales, where he quickly developed a passion for building and leading sales teams. Over the years, he has managed regions across North America and Latin America, primarily focusing on the mid-market. He believes that sales success is a blend of both art and science where a disciplined, methodical approach is key to achieving sustained results.

At the core of his leadership style is a commitment to fostering a culture of collaboration, accountability, and teamwork.

Matt Worth
Chief Customer Success Officer

Matt is a supply chain subject matter expert with 25 years of experience in helping leading enterprises transform their supply chains with innovative SaaS solutions.

Prior to joining Blue Ridge, Matt held the COO position at Trax Technologies, a SaaS provider of Logistics Spend Management solutions. He also spent considerable time at E2open, leading Professional Services teams in enabling end-to-end supply chain collaboration and control tower solutions for major manufacturers. The first decade of his career was dedicated to management consulting with Accenture and PricewaterhouseCoopers.

Matt’s educational background includes a BA from Cornell University, MBA from Rice University, and a certification in Digital Supply Chain Transformation from MIT.

Lia Kapanadze
Chief of Staff

Lia brings several years of experience as a consultant and advisor for Private Equity firms, including TPG, to drive “extreme” top-line growth for middle-market B2B SaaS companies.

Most of her work has been in the “Commercial” operating functions, including Sales, Marketing, Revenue Operations, Channel, Product, and Pricing.

As the Chief of Staff and Head of Revenue Operations for Blue Ridge, Lia drives visibility, efficiency, and productivity across Commercial teams with the goal of growing the customer base and increasing the value customers derive from our SaaS software solutions.

Prior to working for PE firms, she began her career at a Supply Chain-focused Management Consulting firm headquartered in NYC.

Lia was born and raised in Tbilisi, the Republic of Georgia; she came to the United States in 2013 to study at University. She is fluent in Georgian, Italian, and English and certified in JavaScript, Python, and Ruby. Lia holds a bachelor’s degree in Economics from Mount Holyoke College.

Laura Hogans
Talent & HR Leader

Laura is a collaborative, influential leader with an exceptional record of accomplishing inclusive and consultative talent acquisition practices. With over 15 years of experience in talent acquisition and HR services, she currently serves as the Head of Talent and HR for Blue Ridge. Laura’s experience has allowed her to grow and sharpen her skills in Recruiting, Coaching, Leadership, Engagement, and Talent selection.

Laura received a BS in Business Administration from Delaware Valley University and is dedicated to organizational growth and company culture.

Ken Carpenter
Chief Product & Strategy Officer

Ken brings an extensive history of solution innovation, business strategy and ecosystem development across industries and technology areas to his role as Chief Product & Strategy Officer. With his executive and corporate strategy experience, he has created and lead programs working across major strategic partnerships, large and small consultancies, channel partners, and technology alliances.

Ken’s history includes supply chain management solution companies like Blue Yonder (formerly known as JDA Software) developing modern partner programs, ParkourSC (formerly known as Cloudleaf) in IoT and digital twin solutions, and Cisco Systems leading business
operations in solutions for Sports, Entertainment, and Retail.

Ken graduated from Brigham Young University with a BS in Business Management with emphasis on Finance and an MBA with emphasis on Venture Capital, Entrepreneurship and Strategy. He also led the BYU Cougars Men’s Swim Team as Captain in his undergraduate
years.

Kyle J. Pexton
Chief Executive Officer

Kyle Pexton is a seasoned executive with 25+ years of leadership experience in SaaS-based B2B software companies, specializing in driving innovation and growth in the technology and FinTech sectors. Most recently, Mr. Pexton served as President and CFO of NMI, a payments enablement platform, where he led the company through significant organic growth and strategic acquisitions. Prior to NMI, he held senior financial leadership roles at Accelerated Payment Technologies and Authorize.Net, contributing to their substantial success in the payments and technology industries.

Mr. Pexton has also served on the boards of several companies across the payments, e-commerce, capital markets, supply chain, and retail sectors, where he provided strategic guidance on technology, finance, and operations.

Kyle is a licensed Certified Public Accountant and holds a Master of Accountancy degree from Brigham Young University.

Judith Zielinski
General Manager, Europe

As the General Manager for Europe at Blue Ridge, Judith Zielinski oversees Blue Ridge’s operations across the region, driving the company’s success and expanding its footprint in the supply chain planning sector.

With extensive experience in customer success, strategic business development, and sales across multiple continents, Judith has a proven track record of delivering impactful results for customers in the Nordics, EMEA, and APAC regions. Her expertise spans complex sales, cross-functional team leadership, and building strong customer relationships, particularly in SaaS solutions for supply chain optimization.

Before joining Blue Ridge, Judith held various roles at RELEX Solutions, Blue Yonder, and Symphony RetailAI, where she was instrumental in driving sales and customer success across the Nordics and broader European markets. She holds a MA in Diplomacy and Politics from the University of Nottingham and a law degree in European Legal Systems from the University of East Anglia.

Judith is passionate about helping organizations achieve efficiency and profitability through innovative supply chain planning solutions, turning challenges into opportunities for growth and transformation.

Sam Sharff
Chief Financial Officer

Sam has held financial leadership roles with many high-growth SaaS companies, from sub-$10 million to $300 million+ ARR.

Prior to Blue Ridge, Sam was CFO at DadeSystems (acquired by Versapay, a Great Hill Partners company). Before that, Sam was VP Finance at Netsurion (Providence Strategic Growth), Director Finance at Model N (NYSE:MODN), and led FP&A at Greenway Health (Vista Equity Partners).

Sam began his career at PricewaterhouseCoopers (PwC). Sam holds an MBA from the University of Florida and a Bachelor’s from the University of Michigan.

Dawn Russell
Chief Customer Officer

As Chief Customer Officer, Dawn is responsible for overseeing customer success in integration, product adoption, technology enhancements, and overall customer satisfaction. A results-oriented IT professional with 20 years of experience driving growth, deliverables, and productivity for diverse organizations.

Prior to joining Blue Ridge Dawn was VP of Development and Customer Success with Izenda, where she was responsible for product management, product development, onboarding, and support initiatives across the company to deliver outstanding customer value. Prior to that, Dawn applied her management skills at NCO, Stratose, QBE FIRST, and Trauner, Cohen & Thomas LLP.

Brad Kaluzna
Chief Revenue Officer

Brad is the Chief Revenue Officer for Blue Ridge responsible for driving sales growth, overseeing marketing strategy, and delighting customers. Brad has over 20 years of sales and leadership experience in the technology industry.

Prior to joining Blue Ridge, Brad was Chief Revenue Officer for SmartLinx and VP of Global Enterprise Sales for ADP. Brad spent 20+ years at ADP, where he held 10 different roles, which aligns perfectly with his loyalty and entrepreneurial spirit.

Brad holds a bachelor’s degree from Indiana University Bloomington.

Jim Byrnes
Executive Chairman

Jim Byrnes is the Executive Chairman of Blue Ridge, where he brings a proven track record in growing profitable application and consulting businesses.

Prior to joining Blue Ridge, Jim served as CEO of M4 Global Solutions, consisting of three independent operating companies: Changepoint, Uniface. and Lochbridge. Prior to M4, he spent more than 11 years at Infor, where he held multiple executive positions, including SVP of Process Manufacturing and Wholesale Distribution and EVP of Global Consulting Services.

He previously ran the US operations of Ability as President of the supply chain management solutions provider. Jim has also served as the Chief Operations Officer of Impact Innovations Group, a consulting services company focused on delivery chain management.

Platform

In-House Experts

Integrations & Partners

Who We Serve

Featured Verticals

Platform

In-House Experts

Integrations & Partners

Who We Serve

Featured Verticals

2025 Report: Trends Shaping Supply Chains

THE STATE OF THE INDUSTRY REPORT

What's Included:

Get the Report

Looking for more on supply chain planning software? Browse these resources for additional insights.

Service Levels Only Matter If You Can Act on Them

Why Supply Chains Are Hitting a Performance Plateau

Does Forecast Accuracy Actually Improve Financial Performance? The Real Story Isn’t About Better Predictions

Trusted by companies to optimize their global supply chain management:

Solutions

Company

Compliance

News & Press

Platform

In-House Experts

Integrations & Partners

Who We Serve

Featured Verticals