lifeline

LifeLine Service

You’re not alone

To help ensure rapid user adoption, early return on investment, and ongoing value, Blue Ridge includes our unique LifeLine service team as part of every customer engagement. This team works with yours to monitor activity, provide real-time alerts on problems and opportunities, and takes the extra steps to make sure that your entire supply chain is always performing at optimal levels.

LifeLine isn’t just  technical or reactionary support, it’s proactive engagement focused on the financial success of your inventory investment.

Constant and pro-active engagement
Expert oversight to identify issues & opportunities
Custom analytics, dashboard and reporting guidance
Strategic, investment-driven analysis

supply chain planning software dashboard on all devices

Associated Food Stores Logo

“LifeLine has given us ideas and solutions that we’re not coming up with on our own. The service points us in a direction that we haven’t looked at before. With LifeLine, we have seen phenomenal ROI.”

Todd Bell | Director of Inventory Management
Associated Food Stores

rapid1Rapid Implementation

The Blue Ridge process is structured and repeatable while providing the flexibility to accommodate the unique requirements of your business.

We work closely with your team, using globally-recognized best-practices and a formal communication process to ensure a successful implementation.

As soon as 90 days to results
Proven integration methodology structured for your business
Comprehensive user education, more than system training
24/7/365 monitoring, guidance and continuous support

team1Professional Development

Go beyond supply chain management services and build organizational value. Blue Ridge can develop custom team development programs and short-term advisory engagements to ensure your team gets the building blocks needed to drive sustainable results. From organizational direction and executive coaching to world-class supply chain education, we tailor a program specifically for your organization.

Introductory, advanced & strategic sessions
‘Hiring Excellence’
‘Good to Great’ programs
Planning & replenishment leadership programs
KPI-driven, accountability programs

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