Blue Ridge utilizes subprocessors to perform various functions as explained in the tabs and tables below. Blue Ridge has a granular vendor review process by which the security, privacy and confidentiality practices of our subprocessors are reviewed prior to utilizing their services as well as on an annual basis. To view our subprocessor’s privacy page, please click on their name within the tabs and tables below. Please reach out to our Information Security Team at privacy@blueridgeglobal.com if you have any questions or concerns regarding our subprocessors.
Marketing & Sales Subprocessors
Name: Pardot
Subprocessor Location: United States
Description of Service: Marketing & Sales Tool
Data Collected: Name & Business Email
Blue Ridge Subscription Service: n/a
Name: Gong
Subprocessor Location: United States
Description of Service: Marketing & Sales Tool
Data Collected: Name & Business Email & Meeting Recording
Blue Ridge Subscription Service: n/a
Name: Rocketlane
Subprocessor Location: United States
Description of Service: Project Management Tool
Data Collected: Name & Business Email & Meeting Recording
Blue Ridge Subscription Service: n/a
Subprocessors that Process PII Data
Name: Maxio
Subprocessor Location: United States
Description of Service: Renewal Tracking & Contact Log
Data Collected: Name & Business Email
Blue Ridge Subscription Service: n/a
Name: Atlassian Jira
Subprocessor Location: United States
Description of Service: Support Desk ticket log
Data Collected: Name & Business Email
Blue Ridge Subscription Service: n/a
Name: Docebo
Subprocessor Location: United States
Description of Service: Learning System for Customers
Data Collected: Name & Business Email
Blue Ridge Subscription Service: n/a
Infrastructure as a Service
Name: AWS
Subprocessor Location: US Customers – Northern Virginia, Non-US Customers – Frankfurt
Description of Service: Hosts Blue Ridge Supply Chain Planning
Data Collected: Customer Data
Blue Ridge Subscription Service: Blue Ridge Supply Chain Planning
Name: Databricks
Subprocessor Location: US Customers – Northern Virginia, Non-US Customers – Frankfurt
Description of Service: Processes Blue Ridge Supply Chain Planning
Data Collected: Customer Data
Blue Ridge Subscription Service: Blue Ridge Supply Chain Planning
Name: Datadog
Subprocessor Location: US Customers – Northern Virginia, Non-US Customers – Frankfurt
Description of Service: Monitors Blue Ridge Supply Chain Planning
Data Collected: Customer Data
Blue Ridge Subscription Service: Blue Ridge Supply Chain Planning
Name: Zoho
Subprocessor Location: US Customers – Northern Virginia, Non-US Customers – Frankfurt
Description of Service: Processes Blue Ridge Supply Chain Analytics
Data Collected: Customer Data
Blue Ridge Subscription Service: Blue Ridge Supply Chain Planning
Name: SiSense
Subprocessor Location: US Customers – Northern Virginia, Non-US Customers – Frankfurt
Description of Service: Processes Blue Ridge Supply Chain Analytics
Data Collected: Customer Data
Blue Ridge Subscription Service: Blue Ridge Supply Chain Planning
