Service levels shouldn’t be a guessing game. In today’s automotive aftermarket, distributors are under constant pressure to improve availability, without tying up more cash in slow-moving inventory. 

In this live panel discussion, automotive supply chain leaders unpack why traditional service-level targets often backfire and how leading distributors are rethinking where service truly matters to protect both customers and working capital. If you’re balancing fill rates, inventory risk, and executive expectations, this session is for you.

In this session, you’ll learn how automotive distributors are: 

• Rethinking service levels as availability becomes a competitive differentiator 
• Identifying where service actually drives value, and where it increases risk
• Seeing why fill rates can look “good” while inventory exposure grows 
• Understanding the real tradeoff between customers and cash 
• Moving away from one-size-fits-all targets toward more intentional service strategies